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Terms and Conditions

1. Booking & Payment

By making a booking with Pukka Up, you agree to these terms and conditions. All bookings are subject to availability and confirmation. Payment must be made in full at the time of booking.

2. Tickets

Tickets are non-transferable and must be presented either digitally or in print form. Lost or stolen tickets cannot be replaced. Entry may be refused if tickets are damaged or illegible.

3. Cancellation Policy

Cancellations made more than 7 days before the event date are eligible for a full refund minus a processing fee. Cancellations made within 7 days of the event are non-refundable.

4. Event Changes

Pukka Up reserves the right to make changes to the event schedule, venue, or performers. In the event of cancellation by Pukka Up, ticket holders will receive a full refund.

5. Age Restrictions

All events are strictly 18+ unless otherwise stated. Valid photo ID must be presented at the venue. Pukka Up reserves the right to refuse entry to anyone who does not meet age requirements.

6. Conduct

Guests must behave responsibly and respect other attendees, staff, and property. Pukka Up reserves the right to remove any guest whose behavior is deemed inappropriate or dangerous, without refund.

7. Liability

Pukka Up is not responsible for loss, theft, or damage to personal property. Guests attend events at their own risk. Pukka Up cannot be held liable for any injury or accident that may occur during events.

8. Photography & Media

By attending a Pukka Up event, you consent to being photographed or filmed. These images may be used for promotional purposes without compensation.

9. Contact

For any questions or concerns regarding these terms and conditions, please contact us at info@pukkaup.com

Last updated: February 2026