Let’s Begin!
We want to be open and transparent on how we use your data, so there’s lots to tell you about. We have provided a summary, but in most sections, you can find out more if you wish. If you do have any queries you’re welcome to contact us to find out more, email us at [email protected].

We are committed to safeguarding the privacy of Pukka Up customers; in this policy we explain how we will handle your personal data.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. We use cookies to be able to analyse and administer the traffic to the website. Our cookie policy details the different cookies we use, and how you can either block or delete cookies, however if you choose to block cookies you will not be able to use all the features on our website. Find Out More

How we use your personal data
When you make a booking with us or enquire about Pukka Up, we will collect personal data about you. The reason for this is to be able to fulfil the contract or to maintain a record of your event with us for both our protection in the unlikely event of any future legal claim from your event. Additionally, we will also contact you by email, to keep you informed of relevant products and offers we can provide (our legitimate interest). You will always be able to unsubscribe from any communication from us.

When we email you, we might use servers outside the EEA. Our data is stored and managed by MailChimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave, NE, Suite 5000, Atlanta, GA 30308 USA. You can find out more about how they store and manage your data here.

Providing your personal data to others
Pukka Up will not rent or sell your information onto third parties without your consent.

However, we may share your information with third-party business partners. Third party business partners will not be given access to your information, however, may communicate products, services and information through our database. We will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

Our third-party business partners include members of our group of companies, our carefully selected suppliers and event partners. This could be to obtain or maintain insurance coverage, for the purposes of processing your payments, or for compliance with a legal obligation to which we are subject to.

We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our website with our business partners to deliver advertisements (“ads”) that may be of interest to you.

Please note that Pukka Up may ask an advertiser to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Pukka Up or our Partners determines the target audience and serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

International transfers of your personal data
Pukka Up have offices and facilities in the United Kingdom and Spain. Your personal data may be transferred to countries outside the European Economic Area (EEA), however, as mentioned above, the European Commission has made an “adequacy decision” with respect to the data protection laws of the UK. Transfers will always be made from countries of adequacies and if based in the USA, covered by privacy shield – https://www.privacyshield.gov/welcome

The hosting facilities for our website are situated in the United States.

Retaining and deleting personal data
Personal data that we process for any purpose, either as a website visitor or having raced with us, is not kept for longer than is necessary. In some cases we may need to retain your personal data where necessary for compliance with a legal obligation.

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email if you are subscribing to our email communication.

Your rights
The General Data Protection Regulation (GDPR) provides the following rights for individuals:
· The right to be informed
· The right of access
· The right to rectification
· The right to erasure
· The right to restrict processing
· The right to data portability
· The right to object
· Rights in relation to automated decision making and profiling.

The ICO has published a complete guide that explains these rights, details can be found here.

Our details
This website is owned and operated by Pukka Enterprises Ltd, trading as Pukka Up.

We are registered in England under registration number 5055983, and our registered office and principal place of business is at Suite 280, 91 Western Road, Brighton, BN1 2NW.

You can contact us:
(a) by post, to the postal address given above
(b) using our website contact form: https://www.pukkaup.com/contact-us/
(c) by email, [email protected]

Version 1.0 – Published 4th May 2018